Privacy Policy

Privacy Policy

Last updated: 2025/10/24

  1. Introduction

VZLR Attorneys (“we”, “us”, “our”) operates the website https://www.vzlr.co.za (“the Site”).
This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services.
By using the Site, you agree to the terms of this Privacy Policy.

We are committed to protecting your privacy and ensuring compliance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable data protection laws, including relevant principles from the General Data Protection Regulation (GDPR).

  1. What Data Do We Collect?

We collect and process personal information in several ways, including information you provide directly, data collected automatically, and data received from third-party services.

2.1 Contact and Identity Data

  • Full name
  • Email address
  • Phone number
  • Physical or postal address
  • Any documents or files you voluntarily upload via forms or submissions

Purpose: To respond to your enquiries, provide legal or advisory services, communicate with you, and manage your relationship with us.

2.2 Technical and Usage Data

Automatically collected through your browser, cookies, or analytics tools:

  • IP address
  • Browser type and version
  • Device identifiers and operating system
  • Pages visited, time and date of visit, time spent on pages
  • Referring or exit pages
  • Clickstream and usage behavior

Purpose: To maintain website security, monitor performance, diagnose technical issues, improve the user experience, and analyze site usage trends.

2.3 Cookie and Tracking Data

We use cookies and similar technologies to:

  • Recognize returning visitors
  • Store user preferences
  • Measure website traffic and engagement (Google Analytics, Facebook Pixel, etc.)
  • Deliver relevant advertising

You can manage or disable cookies via your browser settings. If you disable cookies, certain features of the Site may not function correctly.

2.4 Communication and Marketing Data

  • Your communication preferences
  • Records of correspondence and enquiries
  • Newsletter subscriptions or marketing opt-ins

Purpose: To send you updates, news, and marketing material related to our services (only with your consent). You can unsubscribe at any time.

2.5 Financial and Transactional Data

  • Banking details or payment information (if applicable for service fees or transactions)

Purpose: To process payments and comply with legal and accounting obligations.
(Note: financial details are processed securely and not stored on our servers.)

2.6 Legal and Compliance Data

  • Information required for regulatory, legal, or contractual purposes
  • Records of consent, requests, or complaints

Purpose: To meet legal obligations, enforce agreements, and respond to lawful requests.

  1. How We Use Your Information

We use your personal data for the following lawful purposes:

  • To provide and maintain our website and services
  • To respond to your queries or requests
  • To send you updates or marketing communications (with consent)
  • To improve our website, services, and client interactions
  • To comply with legal obligations or protect our legitimate interests
  1. Sharing of Personal Information

We do not sell your personal information.
We may share data only with:

  • Trusted service providers who assist in hosting, analytics, or communication (e.g., Google Analytics, WordPress plugins, hosting providers)
  • Legal or regulatory authorities where required by law
  • IT and security providers maintaining our systems

All third-party processors are bound by confidentiality and data-protection agreements.

  1. International Data Transfers

If your personal data is transferred outside South Africa, we ensure it is sent to jurisdictions or entities providing an equivalent level of protection as POPIA requires, using approved contractual safeguards.

  1. Data Security

We use appropriate technical and organizational measures (encryption, secure hosting, limited access) to safeguard your personal information.
However, no electronic system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

  1. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including:

  • Legal and regulatory compliance
  • Recordkeeping and audit requirements
  • Service delivery or client relationship management
  1. Your Rights Under POPIA

You have the right to:

  • Request access to your personal information
  • Request correction or deletion of inaccurate data
  • Object to processing for certain purposes (e.g., direct marketing)
  • Withdraw consent at any time
  • Lodge a complaint with the Information Regulator of South Africa if you believe your data has been mishandled

Information Regulator contact:
Email: complaints.IR@justice.gov.za
Website: https://www.justice.gov.za/inforeg

  1. Cookies

Our website uses cookies and analytics plugins to improve performance and track user behavior.
By continuing to use the site, you consent to our use of cookies as described here.
You can adjust cookie preferences in your browser at any time.

  1. Policy Updates

We may revise this Privacy Policy from time to time. The latest version will always be posted on this page with the “Last Updated” date.
Significant changes will be communicated via a website notice or email.

  1. Contact Us

For questions or privacy-related requests, please contact:

VZLR Attorneys
Email: info@vzlr.co.za
Telephone: (012) 435 9444
Address: 71 Steenbok Avenue, Monument Park, Pretoria